Contact Us

Bring your challenges to the fire protection industry’s innovation leader. We look forward to helping you create a tailored solution that meets all your requirements and provides the right protection for your people and facility. Please complete this form and a local Simplex representative will be in touch with you shortly.

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North America

Corporate Headquarters:
5757 N Green Bay Ave
Glendale, WI, 53209-4408
United States
Tel: +1 978.731.2500
Accounts Payable Fax: +1 978.731.7756
Accounts Receivable Fax: +1 978.731.6229
Marketing Fax: +1 978.731.7856
Canada Corporate Office:
2400 Skymark Avenue
Mississauga, ON, L4W 5K5
Tel: +1905.212.4600

Asia Pacific

Singapore (APAC Head Office)
2 Serangoon North Avenue 5
#07-01, Singapore 554911
Tel.: +65 6577 4360
Technical Support
techservices-simplex@tycoint.com

Sales Inquiries
BTS-SEA-DETECTION@JCI.COM
 
Australia
Johnson Controls
Level 3, 37 Dalmore Drive
Scoresby, Vic, 3179
Customer Service email  | fdp.customerservice.anz@jci.com
Sales Inquiries
Daniel Amarant – ANZ Sales Director
daniel.amarant@jci.com
 
India
1001, Wing 'C', 10th Floor
Godrej Coliseum, Sion, Mumbai - 400 022, India
Phone: +91-22-66286628
Sales Inquiries
Vishal Bohra – Regional Sales Manager
vishal.bohra@jci.com
Korea
138-4, Sangdaewon dong, Sungnam-shi,
Gyunggi-do, Rep.of Korea 462-120
Tel: +82 31 7373700
Sales Inquiries
Stanley Yun
suk.jin.yun@jci.com
 
Taiwan
17F-8. No. 77, Sec. 1
Xintai 5th Rd., Xizhi Dist
New Taipei City, 22101
Taiwan
Tel: +886 2 2698 3559 [Ext 813]
Sales Inquiries
BTS-SEA-DETECTION@JCI.COM

EMEA

Customer Service and General Inquiries: 
Block D, Floor 3
Office Park Building #56
Dubai Internet City
Dubai
United Arab Emirate
Tel: +971 4 4550700
Fax: +971 (0)4 455 0799
Main email for all Purchase Orders & communications: tfis.simplex.uk@tycoint.com

Sales Inquiries and Product Information: Bahrain, Oman, Qatar & United Arab Emirates
Courtney Harte
Regional Sales Manager, Detection Products
Tel: +971 50 621 9457
courtney.harte@jci.com

Sales Inquiries and Product Information: Algeria, Egypt, Jordan, Iraq, Lebanon, Libya, Morocco & Tunisa
Mohammed Radwan
Regional Sales Manager, Detection Products
Tel: +971 (0) 56 325 9643

Mohammed.Radwan@jci.com

Sales Inquiries and Product Information: Kingdom of Saudi Arabia
Rakan Al Yaman
Regional Sales Manager, Detection Products
Mob: +966 (0) 55144 9201
rakan.alyaman-ext@jci.com


 

Sales Inquiries and Product Information: Europe & Africa

Marco Blanquer
Sales Manager, Detection Products
Mob +34 625 98 21 09
marco.blanquer@jci.com

Ignacio del Casar
EMEA Business Development Leader
Mob: +34 (0) 645 769 227 
ignacio.casar@jci.com
 
Technical Support: Dubai  
Anas Hakkim/Shinoy Mathew
Tel: +971 (0)4 455 0768
techservices-simplex@tycoint.com

Technical Support: KSA
Mohamed Harby
Mob: +966 59 860 2602
techservices-simplex@tycoint.com
 
Customer Service: Dubai  
Main Dubai Office Numbers
Tel: +971 (0)4 455 0700  /  Fax: +971 (0)4 455 0799
For all Purchase Orders & communications: tfis.simplex.uk@tycoint.com

Latin America

Territory Sales Manager Brazil, Venezuela, Suriname, Guianas
Marcelo Rissato
Tel: +55 11 97378-4042
Marcelo.Rissato@jci.com

Sales Manager Andean Region
Francisco Sobarzo
Tel: +56 9 4236 9484
Francisco.Sobarzo@jci.com
 
Territory Sales Manager Central America and Caribbean
Yovel Soto Corrales
Tel: +506 2495 0786
yovel.soto.corrales@jci.com

Territory Sales Manager Chile, Argentina, Uruguay and Paraguay
Horacio Alvarez Rodriguez
Tel +598 94322032
horacio.alvarez.rodriguez@jci.com

Territory Sales Manager Columbia, Ecuador & Peru
Laura Romero
Tel: +57 313 5817932
lauraisabel.romero.ospina@jci.com
Territory Sales Manager Mexico
Horacio Gonzalez
Tel: +52 1 55 28580991
horacio.gonzalez.molina@jci.com

Technical Support – LATAM
Tech Support e-mail: CO-BR-FDP-Technical.Services.Latam@jci.com

Moises Nulman
Tel: +52 1 55 5431 4400
moises.nulman.magidin@jci.com

Pedro Barzanelli Filho
pedro.barzanelli.filho@jci.com

Sales Specialist LATAM
Arturo Serrano Sanchez
Tel: +521 55 8048 1211
arturo.serrano.sanchez@jci.com